Consumers Energy experienced a significant power outage affecting approximately 23,000 customers in Genesee County, Michigan. The outage, which began around 9:11 a.m., impacted residents and businesses in Burton, Grand Blanc, Goodrich, and surrounding areas.
Cause of the Outage
The disruption was traced to an equipment failure on Judd Road in Burton. This malfunction affected multiple substations in the area, leading to widespread power loss.
Restoration Efforts
Consumers Energy crews responded promptly to the outage. Power was fully restored to all affected customers by 10:33 a.m., less than two hours after the initial report.
Future Reliability Initiatives
In addition to addressing unplanned outages, Consumers Energy is proactively working to enhance the reliability of its electric grid. As part of its Reliability Roadmap initiative, the company has scheduled planned maintenance outages in various regions, including Mesick and Homer Township, to upgrade infrastructure and reduce the frequency and duration of future outages.
Staying Informed
Consumers Energy encourages customers to stay informed about outages and maintenance schedules through the following resources:
- Outage Map: Provides real-time information on current outages.
- Outage Center: Offers tools to report outages, check status updates, and access preparation tips.
For immediate assistance or to report an outage, customers can also contact Consumers Energy directly at 800-477-5050.
By investing in infrastructure upgrades and maintaining transparent communication, Consumers Energy aims to ensure reliable service for its customers across Michigan.